FAQs

Q: I'm new to electronic cigarettes where should I start?
A: We carry a number of very excellent starter kits which will include all the hardware you will need. Give us a call (612) 866-0699, stop in one of our stores, or contact us here.

Q: What consumable parts are in an electronic cigarette?
A: Generally your battery and tank will last 1-2 years. You will need to purchase Atomizer Heads or Cartomizers based on which tank system you use and they generally last 2-4 weeks each, they can last longer or shorter based on your vaping preferences. You also will need eLiquid or eJuice. 1ml of eLiquid is roughly equivalent to 1 pack of conventional cigarettes. eLiquid is purchased most often in 30ml bottles and will last 3-5 weeks based on your vaping preferences. Contact us here if you have more questions about electronic cigarette ownership.

Q: I received an order with the wrong product or damaged product how can I get this fixed.
A: Please contact us here and we'll be happy to help you.

Q: Do you accept returns or offer refunds?
A: If there is a problem with a new product you have purchased we will fix it, generally we don't issue refunds unless we are unable to solve the problem you are having and the product is returned in the condition it was sent/purchased, we require returned product to be unused due to the nature of the product and sanitary reasons. Please contact us here and we'll be happy to help you.

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